Scope
This Privacy Policy describes how High Ground Defense ("HGD," "we," "us") collects, uses, and protects information in connection with the website highgrounddefense.com (the "Site"). HGD is a U.S. defense manufacturer headquartered at 15974 N. 77th St., Scottsdale, AZ 85260, USA. By using the Site, you agree to the practices described in this Policy.
Information We Collect
Information you submit. When you contact HGD through the Site, including capability brief requests and general inquiries, we collect the information you provide: your name, organization, role, country, email address, telephone number, and the content of your inquiry. Warranty and return correspondence sent to our RMA channel is collected the same way.
Technical information. Our hosting and content delivery providers maintain standard server logs, which may include IP address, browser type, pages requested, and request timestamps. The Site uses Google Analytics 4 and may use other, comparable website analytics tools to understand website traffic and visitor interactions. These tools may use cookies or similar technologies and process usage information such as pages visited, approximate location, and browser and device details.
How We Use Information
We use the information described above to respond to inquiries and capability brief requests; to evaluate and support procurement discussions; to provide warranty and return service; to maintain the security and integrity of the Site; and to comply with legal obligations.
Export control screening. Because HGD products are controlled under U.S. export law, information submitted with inquiries, particularly international inquiries, may be used to conduct restricted party screening, verify end users and end uses, and satisfy U.S. export licensing and recordkeeping obligations.
Email communications. We use the email address you provide to respond directly to your inquiry.
How Information Is Shared
HGD does not sell or rent personal information. We share information only with: service providers that operate the Site and our business systems (such as hosting, content delivery, and email providers), bound to use it only on our behalf; U.S. government agencies where required in connection with export licensing, authorization, or other legal obligations; parties as required by law, subpoena, or legal process; and a successor entity in the event of a corporate transaction.
Where Information Is Processed
The Site is hosted in the United States, and information collected through it is stored and processed in the United States. If you contact us from outside the United States, you understand that your information will be transferred to and processed in the United States.
Security
HGD uses administrative, technical, and physical safeguards appropriate to the nature of the information it holds. No method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Retention
We retain information as long as needed for the purposes described in this Policy. Records connected to export-controlled transactions and licensing are retained for at least five years in accordance with U.S. export regulations.
Children
The Site is intended for professional procurement audiences and is not directed to anyone under 18 years of age. Separately, and consistent with the Children's Online Privacy Protection Act, we do not knowingly collect personal information online from children under 13 years of age.
Your Choices
You may request access to, correction of, or deletion of information you have submitted by contacting us using the details below. We will honor requests to the extent permitted by law; information subject to export control recordkeeping obligations must be retained for the required period.
Third-Party Sites
The Site links to a small number of third-party sites, such as HGD's LinkedIn page and third-party press coverage. Those sites operate under their own privacy policies, which we do not control.
Changes to This Policy
We may update this Policy from time to time. The current version, with its Effective Date, will always be posted on this page.
Contact
Privacy questions may be directed to High Ground Defense, 15974 N. 77th St., Scottsdale, AZ 85260, USA, +1 480.866.6100, or through the contact form on the Site.